Dundy Reviews and details

Questions & Answers

1. What makes Dundy unique?

   Dundy stands out in the market for several compelling reasons:

   • Comprehensive Free Plan: The only service offering free invoicing, manual dunning, and payment processing with unlimited users, clients, and invoices. Competitors typically limit free plans to invoicing only.

   • Full Automation in Paid Plan: Saves over 120 hours of management per month. Automates invoicing and dunning, reducing payment times by 2 to 3 times and positively impacting cash flow immediately.

   • Customizable Dunning Plans: Create personalized email templates to maintain client relationships while efficiently managing debt collection with the right level of persistence.

   • Automatic Payment Reconciliation: Secure open banking connections eliminate manual matching and errors, preventing unnecessary dunning of clients who have already paid.

   • Client Payment Portal: Clients can view and settle invoices directly, accelerating payment times by 2 to 3 times.

   • Order-to-Cash Service with Payment Protection: Automatically detects unpaid invoices and compensates users within five days after the due date for eligible clients.

   Dundy’s unique features and benefits make it the top choice for small to medium-sized French businesses looking to streamline their billing and payment processes.

2. What's the story behind Dundy?

   We are 3 founders who are all serial entrepreneurs and small business owners. We know the struggle of managing cash flow for a small business. We also know how tricky it can be to handle dunning, especially when maintaining good customer relationships is crucial.

   We created Dundy because the data is clear: you should invoice as soon as possible when delivering a service or product. You should also start dunning promptly and follow a specific plan, making it easy for your clients to pay and view invoices. This stops the endless back-and-forth and keeps your business running smoothly. We think every business owner should get access to the best industry practices and overcome the fear of invoicing so we made our basic plan free.

3. How would you describe your primary audience?

   Our primary audience consists of small to medium-sized French businesses, specifically those with annual revenues between €500K and €15M.

   These are businesses that understand the importance of efficient cash flow management but often find themselves bogged down by the time-consuming tasks of invoicing, dunning, and payment processing.

   Our users value simplicity, automation, and maintaining strong customer relationships while ensuring timely payments.

   They are looking for a solution that saves time, reduces errors, and improves their cash flow without compromising their professional image.

4. Why should a person choose Dundy over its competitors?

   A person should choose Dundy over its competitors for several compelling reasons:

   • Comprehensive Free Plan: Dundy is the only service offering a free plan that includes invoicing, manual dunning, and payment processing with unlimited users, clients, and invoices. Competitors typically limit their free plans to invoicing only.

   • Full Automation: Our paid plan saves over 120 hours of management per month by automating invoicing and dunning, reducing payment times by 2 to 3 times, and immediately improving cash flow.

   • Customizable Communication: Users can create personalized email templates for dunning, maintaining consistent and professional client relationships while efficiently managing debt collection.

   • Automatic Payment Reconciliation: Dundy connects securely with banks to automatically reconcile payments, eliminating manual matching and reducing errors, such as dunning clients who have already paid.

   • Client Payment Portal: Our portal allows clients to view and settle invoices directly, speeding up payment times by 2 to 3 times.

   • Payment Protection: Dundy offers an innovative order-to-cash service with built-in protection against unpaid invoices. Eligible clients are automatically covered, and users are compensated within five days if an invoice remains unpaid.

   • Exceptional Customer Service: As a small company, we understand the importance of timely support. Our dedicated team is always ready to help you with any issues or questions, ensuring you get the answers and assistance you need promptly.

   In short, Dundy offers unparalleled features and benefits designed to streamline billing and payment processes, saving time, reducing errors, and improving cash flow for small to medium-sized businesses, all backed by outstanding customer support.

5. Which are the primary technologies used for building your product?

   The primary technologies used for building our product are:

   • Google Cloud Platform (GCP): Powers our backend infrastructure, ensuring scalability and reliability.
   • Golang: Utilized for our backend development, providing efficiency and performance.
   • Python: Employed for machine learning features, enabling advanced data analysis and automation.
   • Svelte: Our choice for the front-end development, offering a fast and responsive user experience.
   • Webflow: Used for our marketing site, allowing for quick and flexible design updates.

   These technologies work together to deliver a robust, efficient, and user-friendly platform.

6. Who are some of the biggest customers of Dundy?

   We have close to 50 french SMBs currently using Dundy. No big entreprise customers but again, this is not our focus :) We aim to serve Small business owners and support their companies