1. Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

  2. osTicket is a widely-used open source support ticket system.

  3. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  4. Industry's first context-aware Helpdesk Software

  5. Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

  6. Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.

  7. JitBit is a web-based help desk and ticketing software solution

    freemium $29.0 / Monthly (Basic plan)

  8. Web, Social & Contact Center

  9. GoSquared Real-Time Web Analytics. See who's reading, commenting, joining, or buying on your website right now. Watch your traffic unfold.

  10. A messaging app that helps you grow your business.

  11. Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

  12. Multi-channel customer support software

    freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)