Zopim VS Drift

Compare Zopim VS Drift and see what are their differences

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured

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Zopim

Live chat is a faster and more personal way for you to engage your customers. Free for 14 days. No credit card required.

Drift

A messaging app that helps you grow your business.

Landing page //
2022-01-02

Landing page //
2023-10-23

Zendesk Chat Review (Zopim): Pros and Cons of the Live Chat Tool

Drift videos

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Drift Review | Adam LZ's 240sx

Category Popularity

0-100% (relative to Zopim and Drift)

Drift

Customer Support

9 9%

Customer Support

91% 91

Live Chat

16 16%

Live Chat

84% 84

CRM

7 7%

CRM

93% 93

Help Desk

11 11%

Help Desk

89% 89

User comments

Share your experience with using Zopim and Drift. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zopim and Drift

Zopim Reviews

We have no reviews of Zopim yet.
Be the first one to post

Drift Reviews

10 best Manychat alternatives in 2024 (free & paid)

Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.

Source: chatfuel.com

12 Best Free Chrome Screen Recorder with audio 2022

Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.

Source: www.geekersoft.com

The 36 Best Marketing Automation Tools to Use in 2020

Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...

Source: encharge.io

Social recommendations and mentions

Based on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zopim mentions (0)

We have not tracked any mentions of Zopim yet. Tracking of Zopim recommendations started around Mar 2021.

Drift mentions (1)

Why is google chrome bypassing my firewall?
I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 3 years ago

What are some alternatives?

When comparing Zopim and Drift, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.