Software Alternatives & Reviews

Zonka Feedback VS Desk.com

Compare Zonka Feedback VS Desk.com and see what are their differences

Zonka Feedback logo Zonka Feedback

Top feedback app designed to collect customer feedback on iPad & Android tablets, Online Surveys on Website, Mobile, Email & SMS. Track NPS & Other Metrics.

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
  • Zonka Feedback Landing page
    Landing page //
    2023-07-04
  • Desk.com Landing page
    Landing page //
    2023-10-09

Zonka Feedback videos

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Desk.com videos

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Category Popularity

0-100% (relative to Zonka Feedback and Desk.com)
Surveys
100 100%
0% 0
Help Desk
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zonka Feedback and Desk.com

Zonka Feedback Reviews

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Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zonka Feedback mentions (0)

We have not tracked any mentions of Zonka Feedback yet. Tracking of Zonka Feedback recommendations started around Mar 2021.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: almost 3 years ago

What are some alternatives?

When comparing Zonka Feedback and Desk.com, you can also consider the following products

KeySurvey - KeySurvey provides survey and questionnaire tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

piHappiness - A complete customer feedback app offering real-time feedback via emoticons. Our Custom feedback software captures core human insights in mere 30 seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.