Software Alternatives & Reviews

Zoho Discussions VS Callbell

Compare Zoho Discussions VS Callbell and see what are their differences

Zoho Discussions logo Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Callbell logo Callbell

Callbell is a software as a service platform for customer communication via Direct Messaging Apps
  • Zoho Discussions Landing page
    Landing page //
    2023-09-29
  • Callbell Landing page
    Landing page //
    2019-07-18

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.

As we enter the "now"​ era, Direct Messaging Applications are becoming the new big customer support paradigm. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.

Find out more and start for free at: www.callbell.eu

Zoho Discussions

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Callbell

$ Details
freemium €3.5 / Monthly
Platforms
Browser
Release Date
2019 April

Category Popularity

0-100% (relative to Zoho Discussions and Callbell)
Customer Feedback
100 100%
0% 0
Customer Support
8 8%
92% 92
Help Desk
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

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Zoho Discussions Reviews

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Callbell Reviews

  1. Top experience

    Integration is Callbell's strong point. It can be integrated with WhatsApp, Instagram, Telegram, Facebook, which helps us to have a better connection with customers.

    👍 Pros:    Automation|Multi-channel deployment|Multilingual

What are some alternatives?

When comparing Zoho Discussions and Callbell, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.