Software Alternatives & Reviews

Zendesk VS

Compare Zendesk VS and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website logo is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Zendesk Landing Page
Zendesk Landing Page Landing Page Landing Page

Zendesk details

CRM Help Desk Support Customer Support IT Helpdesk Help Desk And Ticketing
Pricing URL Official Zendesk Pricing details

Customer Support Customer Service Help Desk Live Chat
Pricing URL-

Zendesk videos

Zendesk Chat Review (Zopim): Pros and Cons of the Live Chat Tool

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Demo - Zendesk product demo
  • Review - Zendesk Review
  • Demo - Zendesk Overview Demo
  • Review - ZenDesk vs FreshDesk - Which One Is Better? videos review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? - Honest Review by
  • Review - Complete Live Chat Product Review Video

Category Popularity

0-100% (relative to Zendesk and


These are some of the external sources and on-site user reviews we've used to compare Zendesk and

Zendesk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Alternatives and Competitors [2022]
After, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
11 Best Customer Service Software & Apps You Need in 2022
Zendesk is the biggest name on this list, dominating more than half of the help desk software market share, according to Datanyze. It’s the leading option in this space for good reason. The Zendesk suite has robust features and leverages AI to cut down on customer wait time and make your agents’ jobs easier.
"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat. Reviews

alternatives to - Tiledesk Free Live Chat
Are you still searching for free alternatives? Can an alternative to overcome the challenges? Are alternatives free as well?
The 10 Best Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
11 Best Customer Service Software & Apps You Need in 2022 is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by” branding, you pay $19/month for the privilege. You can also pay $1 per hour to answer your support chats for you.

Social recommendations and mentions

Based on our record, should be more popular than Zendesk. It has been mentiond 45 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (6)

  • is this scam
    That's not a reddit a url. is the url, whatever the hell that is. - Source: Reddit / about 2 months ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried and hoped for a backend route through there but no cigar. - Source: Reddit / 7 months ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp [email protected] via" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). - Source: Reddit / 7 months ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. - Source: Reddit / 11 months ago
  • Now that the career elimination is over, I wanted to make my own tier list based off enjoyment, and I'm curious of other peoples opinions that don't really align with the eliminations results.
    This isn't pertinent either but ... Why is using the Reddit logo? How is it an authority on Reddiquette?And now I'll be silly, how can Reddiquette be a thing if auto-correct doesn't acknowledge it? - Source: Reddit / over 1 year ago
View more mentions (45)

  • Chatbot recommendations
    I've used in the past, but I wondered what else is out there / what others use and recommend. - Source: Reddit / 16 days ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access website now. Maybe they have blocked my IP or something. - Source: Reddit / about 1 month ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! - Source: Reddit / about 1 month ago
  • React freelance project pricing
    The website must also include a chat feature to give the user extra customizations/instructions about the order. (I am thinking of using for this feature). - Source: Reddit / about 2 months ago
  • chatbot from scratch
    An external service like is completely free (other than paid add-ons that you can choose to use) and (last time I checked) is one of the most used live chat services around. Just create an account & include a snippet of code in your footer and you're done. - Source: Reddit / about 2 months ago
View more

What are some alternatives?

When comparing Zendesk and, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Crisp Chat - Multi-channel customer support software

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

User reviews

Share your experience with using Zendesk and For example, how are they different and which one is better?
Log in or Post with