Zendesk VS Sisense

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Sisense

The BI & Dashboard Software to handle multiple, large data sets.

Landing page //
2022-03-08

Landing page //
2023-10-11

Behind Sisense's drag-and-drop user interface and eye-grabbing visualization options lies a technology that forever changes the world of business analytics software. By removing limitations to data size and performance imposed by in-memory and relational databases, Sisense enables any business to deliver interactive terabyte-scale analytics to thousands of users within hours

Zendesk Overview Demo

Sisense videos

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I Evaluated 4 BI Tools: Power BI, Tableau, Google Data Studio, & Sisense. Here's What I Found.

Category Popularity

0-100% (relative to Zendesk and Sisense)

Zendesk

Sisense

Customer Support

100 100%

Customer Support

0% 0

Data Dashboard

0 0%

Data Dashboard

100% 100

Help Desk

100 100%

Help Desk

0% 0

Business Intelligence

0 0%

Business Intelligence

100% 100

User comments

Share your experience with using Zendesk and Sisense. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Sisense

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Sisense Reviews

25 Best Reporting Tools for 2022

Sisense is an agile Business Analytics and Reporting tool that comes with MachineLearning and automation features to deliver Big Data Reporting solutions. It accelerates the data cleaning, report generation, and data ingestion process. Sisense offers an interactive GUI interface for ETL process, modeling and data relationships. Users can install Sisense in Cloud,...

Source: hevodata.com

Top 5 Embedded Analytics Tools for Amazon Redshift (Plus 1 Bonus Option)

You can integrate the embedded version straight into your software, SaaS, or cloud applications. Sisense also offers data analytics and BI features. You can fully customize features such as dashboards, widgets, and data. It provides users with the ability to integrate with other applications to enable authenticated access to Sisense without providing separate login details.

Source: yurbi.com

The Best Data Visualization Tools - Top 30 BI Software

Sisense boasts that it is the only BI reporting software that lets any user easily transform data into stunning interactive reports. Its visualization capabilities offer a simple drag and drop interface which allow charts and more complex graphics, as well as interactive visualizations, to be easily created. You can connect directly to the relevant databases or apps, mash-up...

Source: improvado.io

15 Best Business Intelligence Tools For Small And Big Business

In addition to these features, Sisense also offers intuitive data crunching for beginners, making it a good option for those who are new to using BI solutions. On the other hand, if you are looking for scalability, extensibility, and flexibility, don’t worry. It also comes with API-first approaches for developers. If you’d like to learn more about what Sisense has to offer,...

Source: financesonline.com

List of 10 Best Business Intelligence Software Tools

In addition to these features, Sisense also offers intuitive data crunching for beginners, making it a good option for those who are new to using BI solutions. On the other hand, if you are looking for scalability, extensibility, and flexibility, don’t worry. It also comes with API-first approaches for developers. If you’d like to learn more about what Sisense has to offer,...

Source: financesonline.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

Sisense mentions (0)

We have not tracked any mentions of Sisense yet. Tracking of Sisense recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Sisense, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Domo - Domo: business intelligence, data visualization, dashboards and reporting all together. Simplify your big data and improve your business with Domo's agile and mobile-ready platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.