LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.
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|Pricing URL||Official Zendesk Pricing|
|Live Chat Support||Yes|
|Live Chat & In-App-Messaging||Yes|
|Call Analytics and Reporting||Yes|
|Reports & analytics||Yes|
|Customer Feedback Widget||Yes|
|Help desk & requests management||Yes|
|Social Media Integrations||Yes|
Based on our record, Zendesk seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. - Source: Reddit / 1 day ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. - Source: Reddit / 5 months ago
Seven hours later and I have still not received a new email from "BOOXHelp [email protected] via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). - Source: Reddit / 5 months ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. - Source: Reddit / 9 months ago
This isn't pertinent either but ... Why is zendesk.com using the Reddit logo? How is it an authority on Reddiquette?And now I'll be silly, how can Reddiquette be a thing if auto-correct doesn't acknowledge it? - Source: Reddit / about 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Zoho Desk - Industry's first context-aware Helpdesk Software
Front App - multi-channel inbox service for collaborative teams