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Zendesk Support VS inSided

Compare Zendesk Support VS inSided and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

inSided logo inSided

Online Customer Success Community platform & Knowledge Base
Not present
  • inSided Landing page
    Landing page //
    2023-05-22

The #1 Customer Success Community for Support, CS and Product Feedback & ideation at SaaS & subscription based companies

Zendesk Support

Website
zendesk.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

inSided

Website
insided.com
Pricing URL
Official inSided Pricing
$ Details
paid Free Trial $800.0 / Monthly
Platforms
Cloud
Release Date
2010 November
Edit details

Zendesk Support features and specs

No features have been listed yet.

inSided features and specs

  • Integrations: Gainsight, Mixpanel, Zapier, Zendesk, SalesForce

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

inSided videos

+ Add

IM John Chow Review - Insided the Members Area

Category Popularity

0-100% (relative to Zendesk Support and inSided)

Zendesk Support

inSided

Customer Support
100 100%
Customer Support
0% 0
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Help Desk
100 100%
Help Desk
0% 0
Community Management
0 0%
Community Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and inSided

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

inSided Reviews

We have no reviews of inSided yet.
Be the first one to post

What are some alternatives?

When comparing Zendesk Support and inSided, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FUEL CYCLE by Passenger - Think Passenger builds online platforms that allow brands to connect, create and communicate with key stakeholders.

Zoho Desk - Industry's first context-aware Helpdesk Software

Mobilize - Mobilize is a scalable messaging app built for large groups.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Crowded Communities - The all-in-one community platform.

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