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Zendesk Answer Bot VS Microsoft Bot Framework

Compare Zendesk Answer Bot VS Microsoft Bot Framework and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

Microsoft Bot Framework logo Microsoft Bot Framework

Framework to build and connect intelligent bots.
Not present
  • Microsoft Bot Framework Landing page
    Landing page //
    2023-06-15

Zendesk Answer Bot

Categories
  • Customer Support
  • Live Chat
  • Customer Service
  • CRM
Website zendesk.com
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Microsoft Bot Framework

Categories
  • Chatbots
  • Chatbot Platforms & Tools
  • Natural Launguage Understanding
  • CRM
Website dev.botframework.com
Edit details

Zendesk Answer Bot videos

+ Add

What's Good: Zendesk Answer Bot

Microsoft Bot Framework videos

+ Add

Let’s build a knowledgeable chatbot with Microsoft Bot Framework Azure Bot Services | BRK1037

More videos:

  • Tutorial - Microsoft Bot Framework Tutorial & Azure Bot Service Intro | Create a Chatbot

Category Popularity

0-100% (relative to Zendesk Answer Bot and Microsoft Bot Framework)

Zendesk Answer Bot

Microsoft Bot Framework

Customer Support
100 100%
Customer Support
0% 0
Chatbots
0 0%
Chatbots
100% 100
CRM
41 41%
CRM
59% 59
Chatbot Platforms & Tools
0 0%
Chatbot Platforms & Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Answer Bot and Microsoft Bot Framework

Zendesk Answer Bot Reviews

We have no reviews of Zendesk Answer Bot yet.
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Microsoft Bot Framework Reviews

Top 20 Replika Alternatives for AI Chatbots
Bot Framework also supports integration with various messaging platforms like Skype, Facebook, and Slack as well as support for a variety of programming languages. Overall Bot Framework Bot Framework provides a comprehensive collection of software and services to assist in designing and managing chatbots which makes it a great choice for both businesses and developers who...
Source: artificialintelligencejournal.com

Social recommendations and mentions

Based on our record, Microsoft Bot Framework seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Answer Bot mentions (0)

We have not tracked any mentions of Zendesk Answer Bot yet. Tracking of Zendesk Answer Bot recommendations started around Mar 2021.

Microsoft Bot Framework mentions (5)

  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • MS Teams Message Extension not working on test server[Cloud]
    I have developed MS Teams Message Extension using Java[Spring Boot] and registered the bot in Botframework Development portal[https://dev.botframework.com/]. It is working fine in local. I tested in local environment using a tunneling application named localtunnel. I tested the extension in MS Teams. Source: almost 2 years ago
  • APIs/Saas for building chat bots?
    Maybe this will fit your needs? Microsoft Bot Framework - https://dev.botframework.com/. Source: about 2 years ago
  • Looking to learn about creating a more complex bot/adding features to a bot I already run
    This library (also Node.Js) lets you connect to The Microsoft Bot Framework. Source: over 2 years ago
  • Top 30 Microsoft Azure Services
    Besides building informational chatbots using QnA Maker, Azure also provides a larger Bot Service for developing more sophisticated chatbots. Transactional chatbots perform operations such as accessing and modifying internal IT documents and databases and dynamic and context aware chatbots can be used as virtual assistants. Bot Framework is an SDK that lets developers create these kinds of chatbots using their... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Zendesk Answer Bot and Microsoft Bot Framework, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Dialogflow - Conversational UX Platform. (ex API.ai)

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Botpress - Open-source platform for developers to build high-quality digital assistants

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon Lex - Harness the power behind Amazon Alexa for your own conversational apps.

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