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Zendesk Answer Bot VS Alphachat.ai

Compare Zendesk Answer Bot VS Alphachat.ai and see what are their differences

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Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
Not present
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Zendesk Answer Bot

Categories
  • Customer Support
  • Live Chat
  • Customer Service
  • CRM
Website zendesk.com
Pricing URL-
Release Date-
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Alphachat.ai

Categories
  • Bots
  • Chatbots
  • Conversational AI
  • Conversational AI Messaging
  • No Code
  • AI
Website alphachat.ai
Pricing URL Official Alphachat.ai Pricing
Release Date2016-06-22
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Zendesk Answer Bot videos

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Category Popularity

0-100% (relative to Zendesk Answer Bot and Alphachat.ai)

Zendesk Answer Bot

Alphachat.ai

Customer Support
74 74%
Customer Support
26% 26
Tool
46 46%
Tool
54% 54
CRM
100 100%
CRM
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

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What are some alternatives?

When comparing Zendesk Answer Bot and Alphachat.ai, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

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