Software Alternatives & Reviews

Zammad VS TextUs

Compare Zammad VS TextUs and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

TextUs logo TextUs

TextUs is the leading businesses texting platform for professionals.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • TextUs Landing page
    Landing page //
    2019-10-09

Zammad

Categories
  • Customer Support
  • Help Desk
  • Customer Service
  • Live Chat
Website zammad.org
Details $

TextUs

Categories
  • Customer Support
  • Live Chat
  • Help Desk
  • Customer Service
Website next.textus.com
Details $-

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

TextUs videos

Textus Receptus (Trinitarian Bible Society) Review

More videos:

  • Review - Review | The Textus Receptus Bible In Hebrew And Greek By TBS
  • Review - WM 180: Review: Jan Krans, Why The Textus Receptus Cannot Be Accepted

Category Popularity

0-100% (relative to Zammad and TextUs)
Customer Support
40 40%
60% 60
Help Desk
58 58%
42% 42
Business & Commerce
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 10 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 11 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: 11 months ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

TextUs mentions (0)

We have not tracked any mentions of TextUs yet. Tracking of TextUs recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and TextUs, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page