Software Alternatives & Reviews

Zadarma VS Aircall

Compare Zadarma VS Aircall and see what are their differences

Zadarma logo Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Zadarma Landing page
    Landing page //
    2023-11-09

Zadarma enables you to set up your business phone system without heavy hardware and wiring expenses. What features does Zadarma’s PBX phone system offer? - Virtual phone numbers in more than 100 countries - Call recording and call transfer with call performance statistics - PBX integration with CRM systems, including Zadarma’s free Teamsale CRM - Push notifications for messaging - Speech recognition and speech analytics - Multiple lines, incoming call scenario settings, and the voice menu - Voice mail and automated responses - Visual PBX editor - Automatic call forwarding - Call holding and queuing - Video conferencing - and more

A virtual phone number is the best solution for people who do not want to limit their business to a specific geographical location. Zadarma offers local, mobile, and Toll-Free 800 virtual phone numbers. More than 30,000 phone numbers in 100 countries are available for purchase and immediate connection.

Improve Your Business Communications, Starting Today!

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Zadarma features and specs

  • "Standard" price plan: $0
  • "Office" price plan: $22
  • "Corporation" price plan: $44

Aircall features and specs

No features have been listed yet.

Zadarma videos

Zadarma and Shopify Integration

More videos:

  • Review - Testing Zadarma Apps
  • Review - Zadarma - Phone System for Small & Medium Businesses
  • Review - Zadarma Virtual Phone Numbers

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Zadarma and Aircall)
VoIP
20 20%
80% 80
Communication
6 6%
94% 94
Enterprise Communication
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zadarma and Aircall

Zadarma Reviews

  1. not recommended

    gutters. I bought a virtual mobile number to register for online banking, which turned out to be used by this bank. as I understand zadarma, I was offered to steal the account from the existing owner. they refuse to replace the purchased number or return the funds.

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Zadarma might be a bit more popular than Aircall. We know about 4 links to it since March 2021 and only 3 links to Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zadarma mentions (4)

  • Any solution for virtual international numbers
    You can use a service like Zadarma that allows you to buy virtual numbers in various countries. You cannot tie this to your Fi account but you can run the Zadarma app on your phone to make and receive calls using the virtual number. Some virtual numbers also support sending and receiving text messages. Source: about 1 year ago
  • Voip for Small Business - Options seem lacking
    Zadarma.com - Landline US number with IVR and other features costs 2 USD, it also receives SMS messages and can forward them to the app or email/messengers. However, you cannot send SMS from a landline number, just reception. You can use US mobile number for sending messages. Source: over 1 year ago
  • Virtual Phone Number
    Https://zadarma.com/en/ - very good product.. Easy to use and hassle free. Source: over 2 years ago
  • Best Way to Receive SMS's Overseas
    Get a virtual Australian phone number with Zadarma - https://zadarma.com/en/ . It isn't good at sending from Australian numbers but you can receive SMS's fine. It requires the app to my installed on your phone. Source: over 2 years ago

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 10 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Zadarma and Aircall, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.