Software Alternatives & Reviews

Yotpo VS Birdeye

Compare Yotpo VS Birdeye and see what are their differences

Yotpo logo Yotpo

Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Yotpo Landing page
    Landing page //
    2023-10-08
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Yotpo

Categories
  • Product Reviews
  • Online Reviews
  • Local Reviews
  • Marketing Platform
Website yotpo.com
Pricing URL Official Yotpo Pricing
Details $-
Platforms
-
Release Date-

Birdeye

Categories
  • Reputation Management
  • Online Reviews
  • Customer Experience Management
  • Marketing Platform
  • Live Chat
  • Surveys
  • Customer Experience
  • Payments
  • Appointments and Scheduling
Website birdeye.com
Pricing URL Official Birdeye Pricing
Details $paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date2012-02-02

Yotpo features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Yotpo videos

Add Product Reviews to your Shopify site with the Yotpo App

More videos:

  • Review - Yotpo: Product & Photo Reviews Shopify App | Honest Review by EcomExperts.io
  • Review - Yotpo Review - Get Stars On Your Google Ads. Seller Ratings & Product Ratings. BEAT Your Competitors

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Yotpo and Birdeye)
Product Reviews
100 100%
0% 0
Reputation Management
0 0%
100% 100
Online Reviews
46 46%
54% 54
Marketing Platform
100 100%
0% 0

User comments

Share your experience with using Yotpo and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yotpo and Birdeye

Yotpo Reviews

16 Best Customer Loyalty Software of 2024: Compared
In addition to managing user content, Yotpo also monitors your eCommerce site, along with SEO rankings and social media channels, to customize your marketing solutions. By reviewing customer needs through these channels, you can create more targeted campaigns for email marketing, social marketing, marketing automation and analytics, marketing resource management, and search...
Source: thecxlead.com
Best Loyalty Software for 2024 [Industry Guide] - Loyalty & Reward Co
There are various loyalty platforms and loyalty apps that cater to eCommerce businesses and Shopify businesses. These platforms include Flaunt Loyalty, LoyaltyLion, Smile and Yotpo, and typically provide loyalty solutions and capabilities that are are ideal for eCommerce businesses and/or running on Shopify’s platform.
Need an alternative to Yotpo?
"We had been using Yotpo for some time and loved the way it brought customer reviews to our product pages but it was just too much to pay for a company like ours. In walks Okendo offering a platform with all the same features and more! For a fraction of the price! YES - Sign us up!" Nancy Newsom, Co-founder, CEO
Source: www.okendo.io
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Yotpo vs Reviews.io – Pricing + 2 Alternatives April 7, 2019 Gets you Star Ratings in GooglePrice/mGet it now!YotpoYesCall to get a quoteReviews.ioYes$29/m for early stage startupsShopper ApprovedYes$79/m Planet Marketing discount (Normal Price is $99/m.)Trust PilotYes$299Online reviews are used for star rating extensions in Google PLAs and in Google AdsBoth Reviews.io and...
Compare 31 of the Best Online Reputation Management Software Services
What makes them different? Yotpo is an agile, data-driven platform. Above all, they provide real-time data so that brands can see the value they are getting. Yotpo is also innovating and implementing new features.

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Yotpo. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yotpo mentions (2)

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 9 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Yotpo and Birdeye, you can also consider the following products

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.