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With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
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Based on our record, x.ai on Slack seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
He's using Twitter / X to support his Grok AI. > A unique and fundamental advantage of Grok is that it has real-time knowledge of the world via the 𝕏 platform. Source: https://x.ai So I guess Tesla will collect all kinds of information from the streets, Starlink will collect (earth and space) information using satellites, and X will collect real-time information about what people are currently talking about. I... - Source: Hacker News / 5 months ago
> Grok is being developed with data from Musk’s X, formerly Twitter, and is thus better informed on the latest developments than alternative bots with static datasets, the company’s website said https://x.ai/ It will be interesting to see some example interactions about live events. Would even loyal/heavy Twitter users think that an LLM trained on live Tweets is "better informed on the latest developments" -... - Source: Hacker News / 6 months ago
Direct link to detailed product announcement: https://x.ai/ Link to early access: https://grok.x.ai/ which results in an error "Error :/ OAuth2 Login failed. Unfortunately, there was a problem connecting your account to the X API. We are working on a fix.". - Source: Hacker News / 6 months ago
No race has begun. GPT 4 is so far ahead in everything. Even in their official metrics[1], and that reports official metrics for first version of GPT 4 from paper. People have ran the benchmarks again and found much better results like 85% HumanEval. It's like no one even thinks about comparing to GPT 4 and it is just reported as gold standard. [1]: https://x.ai/. - Source: Hacker News / 6 months ago
Website is better, has technical information and much more detail and benchmarks. Claims performance between GPT-3.5 and GPT-4. https://x.ai/. - Source: Hacker News / 6 months ago
Drift - A messaging app that helps you grow your business.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Birdeye - #1 most trusted reputation and customer experience platform for local business
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.
