Software Alternatives & Reviews

Wootric VS UseResponse

Compare Wootric VS UseResponse and see what are their differences

Wootric logo Wootric

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Wootric Landing page
    Landing page //
    2023-09-18
  • UseResponse Landing page
    Landing page //
    2023-10-10

Wootric

Categories
  • Customer Feedback
  • Surveys
  • User Feedback
  • Usability
Website wootric.com
Pricing URL-

UseResponse

Categories
  • Customer Feedback
  • Help Desk
  • Customer Support
  • Feedback
Website useresponse.com
Pricing URL Official UseResponse Pricing

Wootric videos

Wootric Product Overview | Modern Customer Feedback Management Software

More videos:

  • Demo - Wootric NPS Survey Demo (2015)
  • Review - How Wootric Uses NLP and ML to Make Sense of Hundreds of Thousands of Surveys | Wootric

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Wootric and UseResponse)
Customer Feedback
40 40%
60% 60
Surveys
100 100%
0% 0
Help Desk
0 0%
100% 100
User Feedback
53 53%
47% 47

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wootric and UseResponse

Wootric Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Wootric and UseResponse, you can also consider the following products

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.