WISMOlabs VS parcelLab

WISMOlabs helps eCommerce Retailers provide an outstanding post-purchase experiences for customers through shipment tracking, notifications and more. It uses the period of order journey and procurement to talk to customers when they are most receptive and builds brand loyalty though personalization, intelligent marketing and by keeping your customers in the know.

Actionable analytics that comes as a part of a platform allows retailers to engage in highly personalized marketing, measure brand engagement after the purchase, and optimize delivery performance through real-time logistics visibility reporting.

We help eCommerce Retailers and Subscription box businesses to:

► Save $250K+ a Year in Cost & Support, and Reduce Order Status Inquiries by 95% within 30 days

► Generate Additional 20-30x ROI in Repeat Sales & Improved Long Term Repeat Sales Conversion Rates by 70% in 120 days

► Improve LTV by 10-100% or more

► Strengthen Brand Loyalty

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Case Studies:

► Capezio (Reduced "Where is My Order" calls from 25 a day to 0-2 a day, ROI from ads and repeat sales 10-15X)

► Tecovas (Reduced Order Status Inquiries, ROI 20-30X, post-purchase engagement 33%)

► Monoprice: ($250K in Annual Savings (headcount, support cost, other post-sales costs reductions)

► LEM Products (159% ROI in just 6 months through repeat sales and reduction of support costs + improved customer experience)

parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.