WikiPro
Heymarket
Text Groove
Respond Flow
Zipwhip
Falkon SMS
Proximiti MessagePro
EquiiText
Birdeye
Podium
ReviewTrackers
Reputation.com
Intercom
ReviewsOnMyWebsite
WhiteSpark
Reputation VIP
There are millions of professionals in the US: accountants, lawyers, doctors. Professionals still use phone and email to reach their customers. These methods are not effective. No one takes phone calls; email goes to spam.
Our solution? WikiPro. WikiPro is an all-in-one business to customer communication platform. Professionals can use a web browser or mobile app to send instant messages to customers anywhere, anytime.
WikiPro simplifies your business communication, providing e-signatures and user-friendly interfaces to approve contracts immediately and securely. Features such as instant chat, file sharing and e-signatures, customized notifications and automated reminders to improve workflow and respond to your client’s questions instantly. Your team gets powerful shared inboxes to message from mobile apps and their web browser.
WikiPro can text enable your existing business landline. Your clients don’t need to install WikiPro Mobile App to contact you. They can send standard text messaging or SMS to your office number, providing flexibility for clients who aren’t tech-savvy, perfect for professionals such as accountants, lawyers, physicians, marketers and freelancers.
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
WikiPro BirdeyeAs an accountant and WikiPro user, it saves me a lot of time in communicating with my clients. It is so easy to get a signature signed and get tax filing done. I can send text message, instant message and get response from clients in seconds. Highly recommended to any professionals.
Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Heymarket - The professional way to text message. Your customers are mobile. Heymarket helps you manage those relationships from your smartphone.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Text Groove - Text enable your existing business landline, VoIP, or toll free phone number and connect with your customers in a whole new way. Try Text Groove for free.
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Respond Flow - The Mailchimp of SMS
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
