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Whatfix VS Solvvy

Compare Whatfix VS Solvvy and see what are their differences

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Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science
  • Whatfix Landing page
    Landing page //
    2023-06-14
  • Solvvy Landing page
    Landing page //
    2023-02-04

Whatfix videos

+ Add

Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

Solvvy videos

+ Add

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Category Popularity

0-100% (relative to Whatfix and Solvvy)

Whatfix

Solvvy

User Engagement
100 100%
User Engagement
0% 0
Customer Support
0 0%
Customer Support
100% 100
User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Whatfix and Solvvy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whatfix and Solvvy

Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.
Source: blog.userguiding.com

Solvvy Reviews

We have no reviews of Solvvy yet.
Be the first one to post

Social recommendations and mentions

Solvvy might be a bit more popular than Whatfix. We know about 3 links to it since March 2021 and only 3 links to Whatfix. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 11 months ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: almost 2 years ago

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

What are some alternatives?

When comparing Whatfix and Solvvy, you can also consider the following products

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Zoho Desk - Industry's first context-aware Helpdesk Software

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

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