VoIPstudio
Wali.Chat
Twilio
Wassenger
The SMS City
Maytapi
Picky Assist
MessageBird
Twilio Flex
LiveChat
Intercom
tawk.to
Freshdesk
LiveAgent
Zendesk
Crisp Chat
JivoChat
WaliChat is a complete live chat solution for efficient multi-user WhatsApp messaging optimized for productivity and designed for small and medium businesses with teams working on one shared or even multiple WhatsApp numbers at the same time.
WaliChat also provides a full-featured API + Webhooks that enables quick and painless automation and integration of your WhatsApp messages, chats, and contacts.
You can connect your existing WhatsApp number within minutes and start taking communication to the next level for your team and customers. Free trial available, no strings attached, no questions asked :)
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This is the best multi-agent tool for WhatsApp that we have used in years! Intuitive, easy to use, ready in 2 minutes, and yet it has all that I need to have my customer support team work on our WhatsApp numbers. I especially appreciate the "permissions" feature, which allows me to define what agents can see and do in the chat. I can hide confidential information at my discretion from my team members so that my business is safer and they are much more focused on their job.
The automatic replies and the AI as well have improved dramatically our service, they're super useful.
I have several WhatsApp numbers and it's amazing how you can work on all of them at the same time with my whole customer care team from different departments and lines of business.
The price is extremely competitive too considering all that they offer. And what you see is what you get, no hidden costs. 5 stars well deserved!!!
It exceeded our expectations. We've only been here for 7 days and surely we still have a lot to explore. But at the moment the solution made everything much easier, their customer service is excellent and it provided benefits that we did not expect, and they were super helpful.
Superó nuestras expectativas. Llevamos sólo 7 días y seguramente nos quede mucho por explorar. Pero al momento la solución volvió mucho más sencillo todo, su atención al cliente es excelente y aportó beneficios que no esperábamos, y fueron súper útiles.
Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago
Twilio - Brings voice and messaging to your web and mobile applications.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Wassenger - WhatsApp API & Multi-user platform for Teams and Businesses
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
The SMS City - Streamline your marketing campaigns with The SMS City - the ultimate platform for SMS and WhatsApp messaging automation. Boost engagement and save time with our powerful messaging tools.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community