What are some alternatives?
When comparing VMware vCenter and Freshservice, you can also consider the following products
Goverlan Reach - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
Amazon EC2 Systems Manager - Learn how to shorten the time to detect and resolve problems. View operational data from multiple AWS services and automate tasks across AWS resources.
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
ManageEngine Desktop Central - Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows, Mac and Mobile devices running iOS 4 and above
ninjaRMM - ninjaRMM is a cloud-based IT management tool designed to save technician's time and minimize downtime.