Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
No code required.
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Website | vitally.io |
Pricing URL | Official Vitally Pricing |
Details $ | paid Free Trial $500.0 / Monthly |
Release Date | - |
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Website | delighted.com |
Pricing URL | Official Delighted Pricing |
Details $ | freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) |
Release Date | 2013-02-13 |
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Delighted might be a bit more popular than Vitally. We know about 2 links to it since March 2021 and only 2 links to Vitally. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Churnzero.com - + Side uses ChatGPT for automated replies - Side still rule-based Churned.io + Uses AI for predictive modelling for CLV's - Side young company but prob flexible Vitally.io + Very mature tool -side very expensive. Source: 9 months ago
- vitally.io for customers (CRM/tasks/notes). Source: about 2 years ago
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: over 2 years ago
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