What are some alternatives?
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…
EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.
Atera - Atera offers remote IT monitoring & management, ticketing and customer satisfaction surveying.
Spiceworks - Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free