Vision Helpdesk
Zendesk
Freshdesk
LiveAgent
HelpScout
Salesforce Service Cloud
Front
Zoho Desk
InvGate Service Desk
Zendesk
Freshdesk
osTicket
Freshservice
ServiceNow
ProProfs Help Desk
EasyVista
Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software
Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
Vision Helpdesk| Categories |
|
|---|---|
| Website | visionhelpdesk.com |
| Pricing URL | Official Vision Helpdesk Pricing |
| Details $ | freemium $8.0 / Monthly (Per Staff Billed Annually) |
| Platforms | |
| Release Date | 2007-01-01 |
InvGate Service Desk| Categories |
|
|---|---|
| Website | invgate.com |
| Pricing URL | Official InvGate Service Desk Pricing |
| Details $ | paid Free Trial |
| Platforms | |
| Release Date | 2009-01-10 |
Based on our record, InvGate Service Desk should be more popular than Vision Helpdesk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
osTicket - osTicket is a widely-used open source support ticket system.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
