Software Alternatives & Reviews

VirtualPBX VS Freshcaller

Compare VirtualPBX VS Freshcaller and see what are their differences

VirtualPBX logo VirtualPBX

VirtualPBX provides hosted VoIP PBX phone services that give small and medium growing businesses a professional, fully automated call answering and routing solution

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • VirtualPBX Landing page
    Landing page //
    2022-07-25
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

VirtualPBX

Categories
  • Communication
  • VoIP
  • Cloud Contact Center
  • Cloud Business Telephony
Website virtualpbx.com
Pricing URL-
Details $-
Platforms
-
Release Date-

Freshcaller

Categories
  • VoIP
  • Call Center Software
  • Virtual PBX
  • Cloud Business Telephony
  • IVR
  • Remote Work
  • Remote Support
Website freshworks.com
Pricing URL Official Freshcaller Pricing
Details $freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date2017-09-01

VirtualPBX videos

VirtualPBX Web Phone

More videos:

  • Review - What is VirtualPBX?

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to VirtualPBX and Freshcaller)
VoIP
46 46%
54% 54
Communication
23 23%
77% 77
Call Center Software
0 0%
100% 100
Enterprise Communication
41 41%
59% 59

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Reviews

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing VirtualPBX and Freshcaller, you can also consider the following products

Mitel - Business Communications and Collaboration

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CloudTalk - Work locally, grow globally

Phonebooth - Phonebooth is one of the leading voip providers, providing phone systems & phone service for small businesses.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.