Software Alternatives & Reviews

Virtual Phone VS Freshcaller

Compare Virtual Phone VS Freshcaller and see what are their differences

Virtual Phone logo Virtual Phone

Get Your New International Toll Free Number

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • Virtual Phone Landing page
    Landing page //
    2022-10-13
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Virtual Phone

Categories
  • Communication
  • Cloud Business Telephony
  • Enterprise Communication
  • VoIP
Website virtualphone.com
Pricing URL Official Virtual Phone Pricing
Details $-
Platforms
-
Release Date-

Freshcaller

Categories
  • VoIP
  • Call Center Software
  • Virtual PBX
  • Cloud Business Telephony
  • IVR
  • Remote Work
  • Remote Support
Website freshworks.com
Pricing URL Official Freshcaller Pricing
Details $freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date2017-09-01

Virtual Phone videos

My Virtual Phone System Review Grasshopper, CallHippo & Tresta

More videos:

  • Review - Grasshopper Review: The Best Virtual Phone System for Small Business & Shopify Dropshipping Stores

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to Virtual Phone and Freshcaller)
Communication
22 22%
78% 78
VoIP
33 33%
67% 67
Call Center Software
0 0%
100% 100
Enterprise Communication
36 36%
64% 64

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Reviews

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing Virtual Phone and Freshcaller, you can also consider the following products

AVOXI - AVOXI to deliver amazing call quality & an exceptional customer service experience.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Sonetel - Sonetel is a communication app that lets you make an international business call at the cost of local calls.

CloudTalk - Work locally, grow globally

Global Call Forwarding - Global Call Forwarding offers local and international toll free numbers which can be forwarded to any phone, anywhere in the world.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.