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Virtual Observer VS RingCentral Contact Center

Compare Virtual Observer VS RingCentral Contact Center and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Virtual Observer logo Virtual Observer

Call recording & workforce optimization solution

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry
  • Virtual Observer Landing page
    Landing page //
    2021-09-13
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16

Virtual Observer

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • Phone System
Website csiworld.com
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RingCentral Contact Center

Categories
  • Communication
  • Customer Support
  • Call Center Software
  • Enterprise Communication
Website ringcentral.com
Edit details

Virtual Observer videos

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RingCentral Contact Center videos

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RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Category Popularity

0-100% (relative to Virtual Observer and RingCentral Contact Center)

Virtual Observer

RingCentral Contact Center

Communication
13 13%
Communication
87% 87
Call Center Software
22 22%
Call Center Software
78% 78
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Virtual Observer and RingCentral Contact Center

Virtual Observer Reviews

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RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

What are some alternatives?

When comparing Virtual Observer and RingCentral Contact Center, you can also consider the following products

MiaRec - MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Dialfire - Cloud Calling at Jet Speed

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Convoso - Call center solution to covert leads faster

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