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Virtual Observer VS Convoso

Compare Virtual Observer VS Convoso and see what are their differences

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Virtual Observer logo Virtual Observer

Call recording & workforce optimization solution

Convoso logo Convoso

Call center solution to covert leads faster
  • Virtual Observer Landing page
    Landing page //
    2021-09-13
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

Virtual Observer

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • Phone System
Website csiworld.com
Pricing URL-
Details $-
Release Date-
Edit details

Convoso

Categories
  • Communication
  • VoIP
  • Phone System
  • Enterprise Communication
Website convoso.com
Pricing URL Official Convoso Pricing
Details $paid Free Trial
Release Date2006-06-09
Edit details

Virtual Observer videos

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Convoso videos

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Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Category Popularity

0-100% (relative to Virtual Observer and Convoso)

Virtual Observer

Convoso

Communication
9 9%
Communication
91% 91
Call Center Software
100 100%
Call Center Software
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
26 26%
Enterprise Communication
74% 74

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Virtual Observer and Convoso

Virtual Observer Reviews

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Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

What are some alternatives?

When comparing Virtual Observer and Convoso, you can also consider the following products

MiaRec - MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

VICIdial Contact Center - VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

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