Software Alternatives & Reviews

VICIdial Contact Center VS Qualyon

Compare VICIdial Contact Center VS Qualyon and see what are their differences

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Qualyon logo Qualyon

Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • Qualyon Landing page
    Landing page //
    2023-09-21

Qualyon is an AI based voice conversational system, specifically focused on the insurance industry. Conversations from the time a policy is created to the time of payout come built in. Just configure a few fields and you can have the system make or receive calls, may that be renewal calls or service calls.

As to the AI research, our focus is on Natural Language Understanding. Our approach goes beyond the typical machine learning techniques. The result is a system that parallels the way we think

VICIdial Contact Center

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • VoIP
Website vicihost.com
Details $-
Release Date-

Qualyon

Categories
  • Voicebot
  • Call Center Software
  • Internet Calls
  • Natural Launguage Understanding
  • Natural Language Processing
Website qualyon.com
Details $paid Free Trial $0.15 (per minute)
Release Date2019-10-01

VICIdial Contact Center features and specs

No features have been listed yet.

Qualyon features and specs

  • Inbound Call Center Solutions: Available 24*7 and can significantly reduce wait time for customer and cost optimization
  • Outbound Call Center Solutions: 1000's of marketing calls and lead qualification calls can be done in 5 min

VICIdial Contact Center videos

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Qualyon videos

No Qualyon videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to VICIdial Contact Center and Qualyon)
Communication
70 70%
30% 30
Call Center Software
46 46%
54% 54
Enterprise Communication
67 67%
33% 33
Voicebot
0 0%
100% 100

User comments

Share your experience with using VICIdial Contact Center and Qualyon. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare VICIdial Contact Center and Qualyon

VICIdial Contact Center Reviews

We have no reviews of VICIdial Contact Center yet.
Be the first one to post

Qualyon Reviews

  1. Voice bot

    Conversational voice bit is just amazing as a bit can do most of human work..amazing..kudoos to NLU Technology

    🏁 Competitors: Alexa
  2. Voicebot

    Fantastic voicebot assistant

What are some alternatives?

When comparing VICIdial Contact Center and Qualyon, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ozonetel - Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Flowstorm - Flowstorm is a low-code platform for the development of digital personas and advanced conversational AI applications. Create digital personas not simple bots. Author a complex voice-first application with a simple drag-and-drop UI.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Vert-Age Dialer - Vert-Age Dialer provides High-Quality call center software solution.Handle any call volume productively with cloud-based call center and draw in with your clients.