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VCC Live VS Genesys PureConnect

Compare VCC Live VS Genesys PureConnect and see what are their differences

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VCC Live logo VCC Live

VCC Live is a cloud-based call center software.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • VCC Live Landing page
    Landing page //
    2023-09-15
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

VCC Live

Categories
  • Communication
  • Business & Commerce
  • Work Management
  • CRM
Website vcc.live
Pricing URL Official VCC Live Pricing
Edit details

Genesys PureConnect

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Customer Communication Management
Website genesys.com
Pricing URL-
Edit details

VCC Live videos

+ Add

VCC Live Service 3/22/2020

More videos:

  • Review - VCC LIVE Service 4/5/2020 (Palm Sunday)

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to VCC Live and Genesys PureConnect)

VCC Live

Genesys PureConnect

Communication
15 15%
Communication
85% 85
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Services
100 100%
Online Services
0% 0

User comments

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What are some alternatives?

When comparing VCC Live and Genesys PureConnect, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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