Software Alternatives & Reviews

Uxpressia VS Salesforce Service Cloud

Compare Uxpressia VS Salesforce Service Cloud and see what are their differences

Uxpressia logo Uxpressia

Create customer journey maps, personas & impact maps online

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Uxpressia Landing page
    Landing page //
    2022-06-17

UXPressia is a set of online tools for visualizing customer experience. It helps you create customer journey maps, user/buyer or marketing personas, and impact maps without involving graphic designers or messing with slides, spreadsheets or sticky notes.

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Uxpressia

Categories
  • Customer Journey
  • Personas
  • Impact Maps
  • Marketing Platform
  • Communication
  • Team Collaboration
  • Collaborative Workspaces
Website uxpressia.com
Pricing URL Official Uxpressia Pricing
Details $freemium $20.0 / Monthly
Platforms
Browser

Salesforce Service Cloud

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website salesforce.com
Pricing URL-
Details $-
Platforms
-

Uxpressia features and specs

  • CJM: Yes
  • Multi-Persona CJM: Yes
  • Personas: Yes
  • Collaborative Workspace: Yes
  • Sharing: Yes
  • Workspace management: Yes
  • Export to CSV: Yes
  • Export to PDF: Yes
  • Export to PPT: Yes
  • Templates: Yes

Salesforce Service Cloud features and specs

No features have been listed yet.

Uxpressia videos

UXPressia - Customer Journey Platform Demo

More videos:

  • Review - Create your buyer persona with UXPRESSIA
  • Review - Customer Journey Maps and Personas - get the job done with these UXPressia Cheat Cards
  • Tutorial - UXPressia Customer Journey Mapping Tutorial

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Uxpressia and Salesforce Service Cloud)
Customer Journey
100 100%
0% 0
Help Desk
0 0%
100% 100
Marketing Platform
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Uxpressia and Salesforce Service Cloud. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Uxpressia and Salesforce Service Cloud

Uxpressia Reviews

We have no reviews of Uxpressia yet.
Be the first one to post

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

Social recommendations and mentions

Based on our record, Uxpressia seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Uxpressia mentions (1)

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Uxpressia and Salesforce Service Cloud, you can also consider the following products

UMLGraph - UMLGraph is a professional automated drawing tool that allows the designers the declarative specification and drawing of UML class and sequence diagram.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dia - Dia is a GTK+ based diagram creation program for GNU/Linux, MacOS X, Unix, and Windows, and is released under the GPL license.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.