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UserRules VS UseResponse

Compare UserRules VS UseResponse and see what are their differences

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UserRules logo UserRules

Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Not present

  www.userrules.comSoftware by UserRules

  • UseResponse Landing page
    Landing page //
    2023-10-10

UserRules videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to UserRules and UseResponse)

UserRules

UseResponse

Help Desk
7 7%
Help Desk
93% 93
Customer Feedback
5 5%
Customer Feedback
95% 95
Customer Support
8 8%
Customer Support
92% 92
Customer Service
100 100%
Customer Service
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserRules and UseResponse

UserRules Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing UserRules and UseResponse, you can also consider the following products

Survicate - Collect feedback on your website and find out more about your visitors.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Helprace - Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

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