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UserReport VS UseResponse

Compare UserReport VS UseResponse and see what are their differences

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UserReport logo UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • UserReport Landing page
    Landing page //
    2021-10-01
  • UseResponse Landing page
    Landing page //
    2023-10-10

UserReport

Categories
  • Customer Feedback
  • Surveys
  • User Feedback
  • Form Builder
Website userreport.com
Pricing URL-
Edit details

UseResponse

Categories
  • Customer Feedback
  • Help Desk
  • Customer Support
  • Feedback
Website useresponse.com
Pricing URL Official UseResponse Pricing
Edit details

UserReport videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to UserReport and UseResponse)

UserReport

UseResponse

Customer Feedback
26 26%
Customer Feedback
74% 74
Surveys
100 100%
Surveys
0% 0
Help Desk
0 0%
Help Desk
100% 100
Form Builder
100 100%
Form Builder
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserReport and UseResponse

UserReport Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
UserReport gauges usability and shows you where different kinds of visitors connect to your website. This customer feedback platform also allows users to voice their suggestions on improving their products and services through feedback forums. Moreover, its survey widget helps you conduct NPS surveys, while its feedback widget helps you collect ideas to fix errors.
Source: www.surveysensum.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserReport is a visitor opinion platform that enables users to create customisable online surveys as well as provide feedback forums for their website visitors. Reports can be generated from this customer feedback tool which show the user details such as demographics and location. UserReport allows enables users to assign items so that different roles within their team can...
Source: mopinion.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing UserReport and UseResponse, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Survicate - Collect feedback on your website and find out more about your visitors.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

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