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UseResponse VS UserRules

Compare UseResponse VS UserRules and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserRules logo UserRules

Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.
  • UseResponse Landing page
    Landing page //
    2023-10-10
Not present

  www.userrules.comSoftware by UserRules

UseResponse videos

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Customer Feedback & Support Software UseResponse

UserRules videos

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Category Popularity

0-100% (relative to UseResponse and UserRules)

UseResponse

UserRules

Customer Feedback
95 95%
Customer Feedback
5% 5
Help Desk
93 93%
Help Desk
7% 7
Customer Support
92 92%
Customer Support
8% 8
User Feedback
100 100%
User Feedback
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and UserRules

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

UserRules Reviews

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What are some alternatives?

When comparing UseResponse and UserRules, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Survicate - Collect feedback on your website and find out more about your visitors.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helprace - Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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