Software Alternatives & Reviews

UseResponse VS Feedback Lite

Compare UseResponse VS Feedback Lite and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feedback Lite logo Feedback Lite

Collect high quality customer feedback on your website using our simple feedback widgets and campaign reporting tools.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feedback Lite Landing page
    Landing page //
    2023-10-19

UseResponse videos

Customer Feedback & Support Software UseResponse

Feedback Lite videos

Cool Free Feedback Plugin | Minimal Audio Rift Feedback Lite

More videos:

  • Review - Rift Feedback Lite | FREE Plugin by Minimal Audio
  • Review - This SICK Plugin is FREE for a Limited Time - Rift Feedback Lite

Category Popularity

0-100% (relative to UseResponse and Feedback Lite)
Customer Feedback
93 93%
7% 7
Help Desk
95 95%
5% 5
User Feedback
89 89%
11% 11
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feedback Lite

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Feedback Lite Reviews

We have no reviews of Feedback Lite yet.
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What are some alternatives?

When comparing UseResponse and Feedback Lite, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RealEye - Online Research Platform with Webcam Eye-Tracking.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

User Insights - Get real user feedback on, well, anything.