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UserEcho VS Xmind

Compare UserEcho VS Xmind and see what are their differences

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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Xmind logo Xmind

Xmind is a brainstorming and mind mapping application.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Xmind Landing page
    Landing page //
    2023-11-05

Xmind is a full-featured mind mapping and brainstorming tool that helps to unleash creativity, capture inspiration, brainstorm ideas, boost productivity, and more.

From startups to Fortune 500 companies, Xmind is the best choice for teams working on any project. Since the founding of Xmind in 2006, Xmind has been downloaded 100+ million times, and Xmind is a featured app with 4.8 stars/300,000+ reviews.

Xmind works on Windows, macOS, Linux, iOS/iPadOS, Android, and Web. To learn more, please visit http://www.xmind.app/.

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Xmind videos

+ Add

Xmind Zen Vs Xmind 8

More videos:

  • Review - Introduction to XMind (Oct 2019)
  • Review - XMind Review - Mind Mapping Software - Visual Mapping Review Series 2013

Category Popularity

0-100% (relative to UserEcho and Xmind)

UserEcho

Xmind

Help Desk
100 100%
Help Desk
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

Share your experience with using UserEcho and Xmind. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Xmind

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Xmind Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
Everyone has the capacity to inspire creativity and construct mind maps for practically anything thanks to the non-linear nature of mind maps and Xmind’s intuitive features. In particular, for complicated challenges or huge projects, a clever integration of multiple structures on the same branch makes your mind map more cohesive and balanced. Pitching ideas is made simple...
Source: dhandhokaro.com
Best mind map software of 2021
XMind has been singled out for praise online for its clear focus on business users, as well as its minimalist interface which allows for easy mind map creation through a series of templates. Another respectable feature includes 'day and night' mode which dims the screen to protect your eyes.
Source: www.techradar.com
Best Mind Mapping Software For Classrooms and Learning
There are two different products for different needs. XMind 8 is the classic mind mapping software for businesses users who require Gantt charts and slide presentations. XMind Zen creates beautiful mind maps with the new snowbrush engine for graphics and is 100% mobile compatible.
Source: www.fractuslearning.com
Best 7 Free Online XMind Alternatives for Windows
XMind is an intuitive mind-mapping software that inspires creativity and organization. It comes with amazing structures to visualize different information. From the org chart, matrix, fishbone, or any complex processes are possible using XMind. You can also customize the style of a map according to your personal preference, choose from templates or combine several structures...
Source: gitmind.com

Social recommendations and mentions

Based on our record, Xmind should be more popular than UserEcho. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 11 months ago

Xmind mentions (2)

What are some alternatives?

When comparing UserEcho and Xmind, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Coggle - Coggle is a simple, beautiful, powerful way of structuring information.

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