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Usabilla VS Canny

Compare Usabilla VS Canny and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Usabilla logo Usabilla

Collect user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.

Canny logo Canny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
  • Usabilla Landing page
    Landing page //
    2023-10-20
  • Canny Landing page
    Landing page //
    2023-09-14

Usabilla

Categories
  • User Feedback
  • Customer Service
  • Customer Feedback
  • Surveys
Website usabilla.com
Pricing URL Official Usabilla Pricing
Details $-
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Canny

Categories
  • Customer Feedback
  • User Feedback
  • Feedback
  • User Feedback Management
Website canny.io
Pricing URL Official Canny Pricing
Details $ $50.0 / Monthly (100 tracked users)
Edit details

Usabilla videos

+ Add

Usabilla - HubSpot Customer Success Story

More videos:

  • Review - Usabilla - How does it work?
  • Review - How Usabilla Helped Human Scale User Feedback with 1M+ App Downloads

Canny videos

+ Add

How to Collect Customer Feedback Using Canny.io

Category Popularity

0-100% (relative to Usabilla and Canny)

Usabilla

Canny

Customer Feedback
7 7%
Customer Feedback
93% 93
User Feedback
7 7%
User Feedback
93% 93
Surveys
100 100%
Surveys
0% 0
Feedback
0 0%
Feedback
100% 100

User comments

Share your experience with using Usabilla and Canny. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usabilla and Canny

Usabilla Reviews

10 Must Have Tools for Conversion Optimization
Usabilla considers itself a new standard in user feedback, and it’s a rather useful platform for optimizing your conversions. To start, the system works to bring you visual feedback so you can make changes to your site and understand exactly what makes your users tick.
Source: ecommerce-platforms.com

Canny Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.
Source: clickup.com
30+ Customer Feedback Tools comparison
The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.
Source: clearflask.com

Social recommendations and mentions

Based on our record, Canny seems to be more popular. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usabilla mentions (0)

We have not tracked any mentions of Usabilla yet. Tracking of Usabilla recommendations started around Mar 2021.

Canny mentions (41)

  • Affordable product management tool to track OKR and product roadmaps
    This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: 4 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: 4 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: 4 months ago
  • Ask HN: Who is hiring? (November 2023)
    Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / 6 months ago
  • Creating a task from template without selecting the list
    Please don't ask me to raise this on canny.io, this is not a feature request. I just want to know you either already know about it, or you will take this info and create your own task to sort it out. Neither should you ask me for screen images as this is a obvious issue found after a few minutes of playing with the functionality. Source: 7 months ago
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What are some alternatives?

When comparing Usabilla and Canny, you can also consider the following products

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Upvoty - User feedback in 1 simple overview 🔥

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Nolt - A fast & beautiful way to collect user feedback

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

productboard - Beautiful and powerful product management.

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