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Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 11 months ago
PlaybookUX - PlaybookUX is an affordable user testing and interview software that recruits the right participants, schedules, transcribes and analyzes your research.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Survicate - Collect feedback on your website and find out more about your visitors.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Usabilla Visual Survey - Gather feedback at any stage of the design process.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support