Upcall VS Intercom

Upcall

Upcall enables you to crowdsource your outbound calls. Collaborate with 1000+ on-demand callers worldwide for sales, marketing and customer support calls. Free trial.

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Landing page //
2022-10-07

Landing page //
2023-07-05

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Intercom videos

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Intercom Review & Tutorial - How to Use Intercom for Websites

Category Popularity

0-100% (relative to Upcall and Intercom)

Intercom

Sales

100 100%

Sales

0% 0

Customer Support

0 0%

Customer Support

100% 100

CRM

4 4%

CRM

96% 96

Lead Generation

100 100%

Lead Generation

0% 0

User comments

Share your experience with using Upcall and Intercom. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Upcall and Intercom

Upcall Reviews

20 Best Lead Generation Companies in the USA

Upcall is an excellent partner to consider if you’re aiming to attract more promising leads to your business. With in-depth knowledge in several traditional industries, particularly finance, real estate, and insurance, they offer a valuable outsourcing solution for marketing and sales teams looking to boost engagement and close deals more effectively. Living up to its name,...

Source: martal.ca

Best B2B lead generation companies

However, Upcall's services are expensive for small businesses and startups. The company also works only with leads from the US and Canada, which excludes many international clients.

Source: www.mo.agency

12 Best Lead Generation Companies in 2023 [Guide & Full Review]

Upcall is a lead generation company built on sales professionals in the top 3% and expert lead generation technology. You can trust Upcall to curate content for email, phone, and SMS marketing. Using intuitive software Upcall tracks and monitors your lead generation analytics to refine your strategies based on customer interactions. But that’s far from it. Upcall also offers...

Source: peertopeermarketing.co

13 Best B2B Lead Generation Companies To Look For In 2023

To create highly-qualified leads, Upcall combines powerful technology with top-tier sales experts. It works with leading brands like LG, Airbnb, QuickBooks, and Farmers Insurance. Upcall works on simple principles. First, it supplies your company with a team of expert callers. They will make the calls and communicate with the leads on your behalf. Second, upcalls’...

Source: www.unboundb2b.com

Intercom Reviews

Eleanor Bennett

Digital Marketing Specialist at Logit.io | almost 2 years ago

An essential communication tool
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024

Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...

Source: www.tidio.com

15 best user onboarding software you need to try in 2023

With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Source: www.marketermilk.com

10 best Manychat alternatives in 2024 (free & paid)

Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.

Source: chatfuel.com

8 Best Usetiful Alternatives and Competitors That Are More Professional

But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.

Source: userguiding.com

Top 10 Lead Generation Agencies In 2023

Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Upcall mentions (0)

We have not tracked any mentions of Upcall yet. Tracking of Upcall recommendations started around Mar 2021.

Intercom mentions (6)

I started affiliate marketing, but with a twist
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
How to embed a web application into another website via API?
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
Chat widget with react.js
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
What PRODUCT TOUR software do you like for an early SaaS?
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago

What are some alternatives?

When comparing Upcall and Intercom, you can also consider the following products

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Veloxy - A sales enablement app. Your calendar on steroids!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Closer - Digitize your sales team | Video calls for sales

Drift - A messaging app that helps you grow your business.

Intercom vs Freshdesk