Unit.chat collects messages and reviews from your customers at various sites or social media (f.e. Instagram, Youtube, Facebook, etc) and sends all the information into one Slack interface, from which you can quickly and easily respond to any request. Unit.chat is useful in many cases, such as:
Sales Quickly respond to incoming requests from potential customers and do not miss leads.
Manage Reputation Rapid response to complaints in social networks increases customer loyalty by 25%.
Track customer reviews 58% of customers read reviews before buying. Do not leave them unanswered.
Customer support 86% of buyers are willing to pay more, if they provided with quick support.
Unit.chat is used by agencies who need to track and respond to reviews and questions from customers in many different social networks (Facebook, Instagram, Youtube, etc).
Slaask for Social Networks - Chat with your customers on Facebook and Twitter via Slack!
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HelpDesk+ - Jira service desk for Slack
Chatlio - When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.
Halp - Slack-first ticketing for internal helpdesk
Avochato - Text messaging for your business.