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uContact VS ShoreTel

Compare uContact VS ShoreTel and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

ShoreTel logo ShoreTel

Cloud phone system & contact center software & services
  • uContact Landing page
    Landing page //
    2022-08-06
  • ShoreTel Landing page
    Landing page //
    2021-12-02

uContact videos

+ Add

Full Experience Demo uContact

ShoreTel videos

+ Add

ShoreTel Phone Training with ATI

More videos:

  • Review - ShoreTel Connect Client Overview
  • Review - ShoreTel Mitel: IP480/IP485 - Unboxing and Setup of the latest voip phones for Mitel MiVoice Connect

Category Popularity

0-100% (relative to uContact and ShoreTel)

uContact

ShoreTel

Communication
58 58%
Communication
42% 42
VoIP
53 53%
VoIP
47% 47
Phone System
100 100%
Phone System
0% 0
Online Services
0 0%
Online Services
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and ShoreTel

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

ShoreTel Reviews

We have no reviews of ShoreTel yet.
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What are some alternatives?

When comparing uContact and ShoreTel, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Amp Telecom - Amp Telecom is a powerful all-in-one cloud-based business Voice Over IP and calling platform for any kind of midsize and large enterprises that comes with crystal clear calling, 24/7 reliability and can help you save more than 60% off your monthly p…

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