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uContact VS Dimelo By RingCentral

Compare uContact VS Dimelo By RingCentral and see what are their differences

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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Dimelo By RingCentral logo Dimelo By RingCentral

Dimelo, Unified management platform for your digital conversations
  • uContact Landing page
    Landing page //
    2022-08-06
  • Dimelo By RingCentral Landing page
    Landing page //
    2023-08-04

uContact

Categories
  • Communication
  • VoIP
  • Phone System
  • Knowledge Management
Website integraccs.com
Pricing URL Official uContact Pricing
Edit details

Dimelo By RingCentral

Categories
  • Communication
  • CRM
  • Help Desk
  • Enterprise Communication
Website dimelo.com
Pricing URL-
Edit details

uContact videos

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Full Experience Demo uContact

Dimelo By RingCentral videos

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Category Popularity

0-100% (relative to uContact and Dimelo By RingCentral)

uContact

Dimelo By RingCentral

Communication
86 86%
Communication
14% 14
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
63 63%
Enterprise Communication
37% 37
Phone System
100 100%
Phone System
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Dimelo By RingCentral

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

Dimelo By RingCentral Reviews

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What are some alternatives?

When comparing uContact and Dimelo By RingCentral, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Talkie.io - Free Click to Call. Receive web calls from your site free.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

inContact - inContact provides on-demand software that enables call centers to engage and support their customers.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Seeable - Seeable is a Customer Success Platform for Coworking.

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