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uContact VS 8x8 Cloud Contact Center

Compare uContact VS 8x8 Cloud Contact Center and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • uContact Landing page
    Landing page //
    2022-08-06
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

uContact videos

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8x8 Cloud Contact Center videos

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Category Popularity

0-100% (relative to uContact and 8x8 Cloud Contact Center)

uContact

8x8 Cloud Contact Center

Communication
43 43%
Communication
57% 57
VoIP
44 44%
VoIP
56% 56
Phone System
100 100%
Phone System
0% 0
Enterprise Communication
23 23%
Enterprise Communication
77% 77

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and 8x8 Cloud Contact Center

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

8x8 Cloud Contact Center Reviews

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What are some alternatives?

When comparing uContact and 8x8 Cloud Contact Center, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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