What are some alternatives?
When comparing Twitch Prime and ZenDesk, you can also consider the following products
Swish - In October 2016, Swishzone. com posted a message on their website indicating that Swishzone. com was closed and their products were removed from distribution. A software key generated was made available for download from their home page.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Grandstand - Sports highlights straight from the crowd
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Fanly - Keep up with all of your favorite sports teams
HelpScout - Help Scout is a simple, straightforward way to provide excellent support