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Twilio Flex VS UJET

Compare Twilio Flex VS UJET and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Twilio Flex logo Twilio Flex

The programmable contact center platform 📱

UJET logo UJET

UJET brings joy to customer support by helping companies resolve problems faster.
  • Twilio Flex Landing page
    Landing page //
    2023-10-09
  • UJET Landing page
    Landing page //
    2023-09-18

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

UJET videos

+ Add

UJET: Modern CX for the Smartphone Era

More videos:

  • Review - The Ujet Is A Sleek And Modern Smart Electric Scooter With The World's First Orbital Wheel
  • Demo - UJET Virtual Agent Demo

Category Popularity

0-100% (relative to Twilio Flex and UJET)

Twilio Flex

UJET

Communication
37 37%
Communication
63% 63
Phone System
100 100%
Phone System
0% 0
Customer Support
0 0%
Customer Support
100% 100
VoIP
44 44%
VoIP
56% 56

User comments

Share your experience with using Twilio Flex and UJET. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio Flex and UJET

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

UJET Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Agents can also authenticate customers using an existing pin, passcode, fingerprint, or Face ID technology on the customer’s smartphone. UJET adheres to the industry's strictest privacy standards, and all customer information is stored directly in your CRM or private data repository.
Source: blog.hubspot.com

Social recommendations and mentions

Based on our record, Twilio Flex seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / over 2 years ago

UJET mentions (0)

We have not tracked any mentions of UJET yet. Tracking of UJET recommendations started around Mar 2021.

What are some alternatives?

When comparing Twilio Flex and UJET, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

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