Software Alternatives & Reviews

Twilio Flex VS MessageBird

Compare Twilio Flex VS MessageBird and see what are their differences

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱

MessageBird logo MessageBird

Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.
  • Twilio Flex Landing page
    Landing page //
    2023-10-09
  • MessageBird Landing page
    Landing page //
    2023-06-29

Twilio Flex

Categories
  • Communication
  • Phone System
  • VoIP
  • Knowledge Management
Website twilio.com

MessageBird

Categories
  • Communication
  • Messaging
  • Customer Engagement
  • Cpaas
Website bird.com

Twilio Flex videos

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

MessageBird videos

CEO MessageBird: 'Text Messaging Is A Feature Of The Past? Keep Thinking That!'

More videos:

  • Review - MessageBird Programmable Conversations: One API, Omni-channel Access
  • Review - MessageBird Inbox is a Game-changer, Interview with Robert Vis, CEO

Category Popularity

0-100% (relative to Twilio Flex and MessageBird)
Communication
16 16%
84% 84
Phone System
100 100%
0% 0
Messaging
10 10%
90% 90
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio Flex and MessageBird

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

MessageBird Reviews

15 Best Twilio Alternatives 2022
MessageBird knew that the best way to reach customers and clients was to adapt to their ways of communication so you can use MessageBird to reach out to customers using the most common messaging channels such as phone, WhatsApp, Facebook Messenger, Viber, Line, Talk, and other well-known apps.
Top 10 Best Twilio Alternative Free In 2022
MessageBird understood that the very best way to reach consumers and customers was to adapt to their ways of interaction so you can use MessageBird to connect to customers employing the most common messaging channels such as phone and WhatsApp, Facebook Messenger and Viber, Line, Talk, and other popular apps.

Social recommendations and mentions

MessageBird might be a bit more popular than Twilio Flex. We know about 1 link to it since March 2021 and only 1 link to Twilio Flex. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / over 2 years ago

MessageBird mentions (1)

  • Looking for a two-way SMS capability
    We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: almost 3 years ago

What are some alternatives?

When comparing Twilio Flex and MessageBird, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Twilio - Brings voice and messaging to your web and mobile applications.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Plivo - Plivo simplifies your customer engagement.