Software Alternatives & Reviews

Troop Messenger VS Freshworks Live Chat

Compare Troop Messenger VS Freshworks Live Chat and see what are their differences

Troop Messenger logo Troop Messenger

Troop Messenger is the brand new means of escalating office chat and instant messaging for business. It is integrated with multiple features and functionalities to take user experience to the next level. There is no limit for searches and team chat.

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • Troop Messenger Landing page
    Landing page //
    2023-10-08

Troop Messenger is a new crop in the team chat application field. This application has the end-to-end encryption feature which is highly essential for the business application as most of the information is confidential. Troop Messenger has the user-interface that even a naive local business can understand and implement in his business, thereby relishing the results in the end. During work, a hell lot of formats of data is transferred within the team and searching for the required one among those tons of texts is a difficult task ever.

Therefore, Troop Messenger comes up with the superior filters that allow the users to search for text, file, images, video, gifs etcetera individually. Troop Messenger offers a massive storage of 15 GB. But, the best part is that it can be upgraded up to 1TB. In addition to mobile applications, Troop is available for the web as well.

  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

Troop Messenger features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Troop Messenger videos

Troop Messenger - the best Slack alternative to discuss work!

More videos:

  • Review - Troop Messenger - A Unified Business Messenger for Team Collaboration

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to Troop Messenger and Freshworks Live Chat)
Group Chat & Notifications
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Troop Messenger and Freshworks Live Chat

Troop Messenger Reviews

  1. All-in-one tool

    I would conclude my experience with Troop Messenger as great. This tool has some key features that boost team communication and work productivity. The biggest advantage of this tool you will be in a position to communicate with your colleagues from other units or branches.

    🏁 Competitors: Slack, Chanty, Microsoft Teams
    👍 Pros:    Professional customer support team|Features rich tool|Bulk messaging
    👎 Cons:    To my knowledge, troop messenger has no cons
  2. Amazing team chat app

    We have a very good experience with Troop Messenger, in fact, we never faced any issues with it. All our teams can collaborate virtually without any communication gaps. Moreover, it has all the features so we don’t have to invest money in other tools like Zoom, TeamViewer, etc.

    🏁 Competitors: Slack, Microsoft Teams
    👍 Pros:    Complete team collaboration tool|The on-premise delivery model is available|Free from issues
    👎 Cons:    Nothing that i can recall specifically.
  3. Best app we ever worked with

    Troop Messenger is the best office chat app we ever worked with. Considering our experience with our previous chat apps I would say the experience was pleasant, but it wasn’t great. And Troop Messenger is a kind of tool which intrigues the team to work better with its intuitive UI.

    🏁 Competitors: Slack, Microsoft Teams
    👍 Pros:    Ease to use|Impressive ui|Secured tool
    👎 Cons:    I don't have any cons to mention

Top 5 Skype Alternatives that you can Switch in 2021
Skype users would awestruck to see Troop Messengers’ capacity. Troop Messenger is not just a Skype alternative, it is way ahead, due to the unique features it stands out as the best chat app that can be an instant messaging app cum team chat app cum business chat app with which team can have seamless communication.
15 Best Instant Messaging Apps for Business
Troop Messenger is a robust platform with a rich set of messaging features. Along with instant messaging, it also offers video calling, audio messaging, audio calls, screen sharing, forkout, remote desktop control and more.
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Troop Messenger offers chat, audio and video calling, and screen sharing like many other communication apps. However, it even offers audio messaging and remote desktop control, which allows your team to enjoy a wide range of use cases within one solution. The premium version includes interesting features such as "Burnout" (which allows users to collaborate confidentially for...
18 Best Discord Alternatives 2020 | Expert Reviews
Troop Messenger offers a wide range of functions like one-to-one messaging, group conversations, file previews, voice video calls, screen sharing, Burnout, etc. There are so many cool emojis that make communication a lot of fun. Our team is using Troop Messenger for a year now, and I found that we chose a good, easy-to-use app for our team’s daily interactions for all our...
Sick of TeamViewer? Try these 7 Free alternative to TeamViewer
Troop Messenger is the best Team Viewer alternative that allows the users to connect with the remote teams with lightning speed.

Freshworks Live Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

What are some alternatives?

When comparing Troop Messenger and Freshworks Live Chat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

TextUs - TextUs is the leading businesses texting platform for professionals.

Live Guide - Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.