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Trengo VS Zammad

Compare Trengo VS Zammad and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Trengo logo Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Trengo Landing page
    Landing page //
    2023-09-28
  • Zammad Landing page
    Landing page //
    2023-07-27

Trengo

Categories
  • Customer Support
  • Help Desk
  • CRM
  • Communication
Website trengo.com
Details $-
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Zammad

Categories
  • Customer Support
  • Help Desk
  • Customer Service
  • Live Chat
Website zammad.org
Details $
Edit details

Trengo videos

+ Add

Getting started with Trengo; the basics

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Trengo and Zammad)

Trengo

Zammad

Help Desk
29 29%
Help Desk
71% 71
Customer Support
27 27%
Customer Support
73% 73
Communication
100 100%
Communication
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Trengo and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trengo mentions (0)

We have not tracked any mentions of Trengo yet. Tracking of Trengo recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 11 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: almost 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing Trengo and Zammad, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

osTicket - osTicket is a widely-used open source support ticket system.

WATI - No-code chatbot builder for WhatsApp Business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SleekFlow.io - Sell, convert & support better on chat

Front - multi-channel inbox service for collaborative teams

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