Software Alternatives & Reviews

traggr VS UseResponse

Compare traggr VS UseResponse and see what are their differences

traggr logo traggr

Smart tool for your team to track, manage and analyze customer feedback & feature requests in one central location. Keeps your customers' priorities in focus and makes them transparent to your team.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • traggr Landing page
    Landing page //
    2022-10-21

traggr is a feedback management system allowing you to collect feedback from all sources in multiple ways: By embedding a feedback form in your website or app, via a QR Code that your users can scan or by tracking feedback manually to cover feedback received in phone calls, emails, social media or in direct meetings with your customers.

You can create new feedback topics or upvote existing ones depending on the feedback you receive. Smart feedback management features like merging, resolving and commenting topics keep your feedback collection clean and updated so everybody in your team is always in the know of your customer's priorities.

In case of changes happening to feedback topics, involved team members are automatically notified so everybody always knows the latest state of your customer's most important wishes and can pull together to keep your customer's happy.

  • UseResponse Landing page
    Landing page //
    2023-10-10

traggr

Website
traggr.com
$ Details
freemium €2.99 / Monthly (Advanced, per User)
Platforms
Browser Android iOS Web Google Chrome Safari

traggr features and specs

  • Feedback & Commenting: Yes
  • Feedback widget: Yes
  • Bug Tracking: Yes
  • Idea Tracking: Yes

UseResponse features and specs

No features have been listed yet.

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UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to traggr and UseResponse)
Customer Feedback
15 15%
85% 85
User Feedback
31 31%
69% 69
Help Desk
0 0%
100% 100
Feedback
100 100%
0% 0

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Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing traggr and UseResponse, you can also consider the following products

Loop Feedback - Loop leverages a screenshot plugin that integrates directly into your website, as well as an embeddable forum, to help you collect customer feedback.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.