Software Alternatives & Reviews

TrackDuck VS Userback

Compare TrackDuck VS Userback and see what are their differences

TrackDuck logo TrackDuck

Visual feedback for web design and development.

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • TrackDuck Landing page
    Landing page //
    2023-10-07
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari

TrackDuck features and specs

No features have been listed yet.

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

TrackDuck videos

TrackDuck web feedback tool explained in 1min

More videos:

  • Tutorial - Webinar "How to use TrackDuck like a Pro"
  • Tutorial - How To Use TrackDuck - Visitors Feedback

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to TrackDuck and Userback)
Visual Feeback
45 45%
55% 55
Customer Feedback
0 0%
100% 100
Project Management
100 100%
0% 0
Web Development Tools
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TrackDuck and Userback

TrackDuck Reviews

Top 10 Bug Tracking Tools for Web Developers and Designers
TrackDuck is a user-friendly bug tracking tool that allows clients to leave their feedback on a website. It has the capability to automatically capture dynamic screen resolution and across all browser types while performing visual bug tracking. TrackDuck enables bug testing to be done according to the granted permission levels especially to the administrator, contributor and...
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
One of the advantages of TrackDuck is that it is easy to use for non-tech people. All they need to do is to select a part of the website and just leave a comment. TruckDuck will automatically append data about browser, OS, and screen resolution.
Source: everhour.com

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TrackDuck mentions (0)

We have not tracked any mentions of TrackDuck yet. Tracking of TrackDuck recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

What are some alternatives?

When comparing TrackDuck and Userback, you can also consider the following products

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Marker.io - Visual feedback and bug reporting tool for websites

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

FeaturePeek - Collaborate on in-progress website implementations. FeaturePeek allows your team to collect feedback on your front-end during the implementation phase of development.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Redmine - Flexible project management web application